Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using the services provided by Manager Matt LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
Manager Matt LLC provides software development and consulting services, including but not limited to:
- Custom software development
- Web and mobile application development
- Technical consulting
- Project estimation and scoping
3. Estimates and Pricing
Our AI-powered estimation tool provides preliminary cost ranges based on the information you provide. These estimates are:
- Indicative and subject to change based on detailed requirements
- Presented as ranges (P10/P50/P90) to reflect uncertainty
- Not binding until a formal quote is accepted
Final pricing is determined after a discovery process and provided in a formal quote or statement of work.
4. Payment Terms
Payment terms are specified in individual project agreements. Generally:
- A deposit is required before work begins
- Payment schedules may be milestone-based for larger projects
- Invoices are due within 14 days unless otherwise specified
- Late payments may incur additional fees
5. Intellectual Property
Upon full payment, you own all custom code developed specifically for your project, unless otherwise agreed. We retain ownership of:
- Pre-existing code, libraries, and tools
- General-purpose components and frameworks
- Our methodologies and processes
We may use anonymized project information for portfolio and marketing purposes unless you explicitly opt out.
6. Client Responsibilities
To ensure project success, you agree to:
- Provide timely feedback and approvals (within 48 hours unless otherwise agreed)
- Designate a primary point of contact
- Provide access to necessary systems and information
- Review and test deliverables within agreed timeframes
Delays caused by client unresponsiveness may result in timeline adjustments and additional costs.
7. Warranties and Limitations
We warrant that our services will be performed in a professional manner. We provide a 30-day warranty period after delivery during which we will fix bugs at no additional cost.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
8. Limitation of Liability
Our total liability for any claim arising from our services is limited to the amount paid by you for the specific services giving rise to the claim. This limitation applies regardless of the form of action.
9. Termination
Either party may terminate a project with 30 days written notice. Upon termination:
- You pay for all work completed to date
- We deliver all completed work and materials
- Outstanding invoices become immediately due
10. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of any agreement.
11. Governing Law
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of modified terms.
13. Contact
For questions about these terms, please contact us at:
Manager Matt LLC
Email: hello@managermatt.com